Support
How can we help?
Support for all Brassie apps is handled directly by the studio — no ticket maze, no bots.
Contact us
The fastest way to reach us is email. Every message is read and answered by a real person.
We typically reply in 2-4 business days.
What to include
If you’re reporting a problem with an app, including a few details up front helps us fix it faster:
- The app you’re using (for example, Buttercut) and its version
- Your iPhone model and iOS version
- What you were doing when the problem happened, and what you expected instead
- A screenshot or screen recording, if you have one
Frequently asked questions
Is Buttercut available yet?
ButterCut is currently in development. Availability details will be posted on brassie-co.gg when it launches on the App Store.
How do I request a feature?
We’d love to hear it — email support@brassie-co.gg with the subject line “Feature request.” Ideas from golfers directly shape what gets built.
How do you handle my data?
Our practices are described in plain language in our Privacy Policy. If anything there is unclear, ask us — privacy questions are welcome at the same support address.